Frequently asked questions
Where can I see Red Line Collection products?
The Red Line Collection Showroom in Lahore is the perfect place to view our collection. If you are unable to visit us in Lahore , you can call our design team for support.
Are any products available for immediate despatch?
Yes, some of our products are available for immediate dispatch others can be dispatched within a week depending on quality. Please call +923008470669 or email to speak with a member of our Sales team to inquire.
Do you offer samples of your finishes?
Samples are available at our Showroom. If for any reason we don’t have the one you want, we will work out how we can best help you.
Can I change the finish or size of a product?
At Red Line Collection , every piece is an original and made to order. For more information on customization please speak to our design team.
How much will delivery cost?
Your delivery cost will be calculated depending on volume of order and city of delivery. The amount can be confirmed at point of confirmation of order.
Can my order be delivered to multiple locations?
Delivery will be made to the address provided at checkout, unfortunately we are unable to deliver to multiple locations unless separate orders are placed.
Can I return items?
We do not accept return of items.
What should I do if I have a problem with my order?
Please call +923008470669 or email us, a member of our Customer Service team will be in touch rapidly to understand the problem and resolve it for you.